Saturday, March 24, 2012

Week 8 - Databases



The most recent lecture's focus was Databases. Databases are usually organizational tools used in a variety of tasks and industries. One statement made was remember a time when you didn't come into contact with a database daily. Incorporating a database will be great because of their ability to store a variety of information that can continually be built and alter.

When consumers purchase my product to help maintain the health of their computer there could be diagnoses that do not make sense or codes for errors that they may not understand. To be help with this, my company will need to create a database for customer service reasons allowing for when consumers come to the website to troubleshoot with their product. The database will store all types of information for them to access and read for their own understanding.

The database will be updated and maintained frequently to consistently meet the needs and fix any problems that a consumer could encounter with our product. Realistically, no product is perfect so there's need to be data out there for the consumer to access or they will feel the product is not living up to what was promised. On the business side, this will hurt our company's revenue as well as reputation!

Monday, March 19, 2012

Week 7 - Communications/Networks



This lecture's discussion drew away from the technical aspects of my entrepreneurial idea and expanded it to the customer service section. Once I have my device created that analyzes and assesses the health of the computer's hardware for longevity and maximum performance, how do my consumers seek extra help, the help that I initially explained that would get the consumers to buy this product versus getting the sales pitch as computing service at Apple's Genius Bar or Best Buy's Geek Squad.

That's where the discussion of communications and networks came into play allowing me to think once the analysis is complete with the piece of hardware will it connect via the internet to a live chat or automatically transfer that information to a tech person dedicated over at my imaginary headquarters. With the OSI Model and all the layering talked about, it causes me to really think my options out to maximize my product's capabilities for the consumer.

Thinking about it more critically, once the hardware gives my consumer the report I will have it have the ability to connect to website for further help of how to problem solve through live chat, calling on the phone or video tutorials. Of course with net neutrality, anyone could view these so I will make sure that the product's registration number is used to enter into the portal where the wealth of knowledge would be contained.

Monday, March 5, 2012

Week 6 - Advanced Hardware



Lecture last week touched upon Audio and the Hard Disk composition. Audio is really not of a main concern with my entrepreneurial idea but the Hard Disk very much so might be. Above is a video of how a Hard Disk runs when your computer is on. IT IS NOT RECOMMENDED THAT YOU DO THIS! If you read the description, the Hard Disk risks dying out fairly soon.

Last week, my entrepreneurial idea was stuck between become an application or being developed into a piece of software/device. Learning more about the hard disk signaled that my idea has a much better chance of running at optimal performance levels as a device. The application may attract bugs and require more and more fixes than needed. If my idea developed properly, it is not something that requires much maintenance but a powerful foundation to check and assess the health of the computer the device is connected to.

With the upcoming weeks, I will continue to look at more ideas and factors that come into play with my idea. The Audio section of this past lecture just emphasized the little finishing touches I would want my software on a device to run but it is not of a main concern.